Six Sigma Training

For Six Sigma implementation to be successful, there must be a balance between both the hardware and software of Six Sigma.

Some useful tips on Six Sigma implementation:

1. Link Six Sigma to Business Strategy and Objectives
2. Work on both Short Term and Long Term Results
3. Allocate Adequate Resources
4. Do Not Focus Only on Six Sigma Tools
5. Management Responsibility and Accountability

The Define phase serves as the platform of the project. It defines the problem, goals, objectives, targets, project scope, potential resources required, project milestones and timeline.

Key Deliverables of the Define Phase
– Define the problem
– Identify the customer
– Identify Critical To Quality (CTQ) characteristics
– Map the process
– Scope the project
– Identify project team, sponsors and champions
– Develop project plan and milestones

The objective of the Measure phase is to establish a current performance baseline as a basis for improvement.

Key Deliverables of the Measure Phase
– Define defect, opportunity, unit and metrics
– Develop Data Collection Plan ...
– Validate the measurement system
– Collect the data
– Determine Process Capability & Sigma Baseline

Tools for Measure Phase
– Process Flowchart
– Data Collection Plan

The purpose of this stage is to identify, validate and select root causes for elimination.

The measurements and data collected during the Measure Phase (Stage 2) are analysed to confirm if they are consistent with the problem definition and if they identify a root cause.

Deliverables of Analyse Phase

– Identify sources of variation
– Determine root cause(s)
– Perform Capability Analysis

The purpose of the Improve Phase is to generate ideas, design, test, implement and validate improvements.

Deliverables of Improve Phase

– Develop potential solutions (if required)
– Perform Design of Experiments (DOE)
– Conduct Failure Mode & Effects Analysis (FMEA)
– Validate improvements / solutions

Tools for Improve Phase
– Analysis tools ...

The purpose of this stage is to make the improvement sustainable. Monitor the ongoing performance to ensure continued and sustainable improvements.

Key Deliverables of the Control Phase

– Define and validate monitoring and control system
– Develop standards and procedures
– Implement Statistical Process Control (SPC)
– Develop Transfer Plan (to transfer project from project team to ...

Key Tools for Define Phase

– Project Charter
– Process Flowchart
– SIPOC Diagram (SIPOC = Supplier Input Process Output Customer)
– Stakeholder Analysis
– CTQ (Critical To Quality)
– VOC (Voice of Customer)

Key Tools for Measure Phase
– Process Flowchart
– Data Collection Plan

Design of Experiments (DOE) is a methodology that can be effective for general problem-solving, as well as for improving or optimizing product design and manufacturing processes.

Specific applications of DOE include identifying proper design dimensions and tolerances, achieving robust designs, generating predictive math models that describe physical system behavior, and determining ideal manufacturing settings.

Design For Six Sigma (DFSS) is the application of Six Sigma principles to the design of products, business process or service.

While Six Sigma is usually used for solving existing manufacturing or service process problems and removal of the defects and variation associated with defects, DFSS strives to generate a new process where none existed, or where an existing process is deemed to be inadequate and in need of replacement.